Figure 2-1Ĭlick the bin icon to clear the current log files list. After you reproduce your issue, click the capture icon again to stop recording logs.Ĭlick the save icon to save your new log files.įigure 2-2Ĭlick the capture icon to start capturing new log files and then reproduce your issue. In the pop-up window, select All events → Native Procesess Monitor Format (.PML) option and click OK. Navigate to the ProcessMonitor folder where you saved the files, you may need to make hidden files visible to see this folder. Select the log files, right-click them and then select Send to → Compressed (zipped) folder from the context menu to create a. If you have not already done so, open a case with ESET Technical Support before you submit your. zip file to an email reply to ESET Technical Support. A Technical Support representative will examine the log and respond as soon as possible with the recommended action based on their findings. If you are unable to attach a zipped log file, change the file extension to. file (for example, SysInspector.file).Ĭlick Options → Enable Boot Logging. Select the check box next to Generate profiling events to enable it, set the frequency to Every second and then click OK.
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